Refund Policy
Updated September 5, 2026
How to request a refund
Use the contact form with your order reference, the email used at purchase, and the reason. We review requests individually. This page does not invent a statutory cooling-off period for every jurisdiction.
Subscriptions
Eligibility can depend on whether setup information was already issued and whether the term has started. Expect to confirm identity.
Android TV Box
Hardware returns may require the unit and accessories in resalable condition, subject to shipping and inspection. Details are confirmed in correspondence—not in fake “in-stock” widgets.